Having problems with your Ford Escape ?

Oil light never went on in my 2008 Ford Escape. Engine died as a result and now FORD won't cover the cost of a new engine. This is a leased vehicle and I can't afford a new motor as indicated that I now need. What to do...anyone else had this kind of experience.

Posted / edited by AnonymousUser on : 22-02-2021

Answers :

You need to write to both Ford and the Leasing company. It may also be necessary to call the local BBB. Make a lot of noise. I worked at a new car dealership for 4 of my 29 years of auto service and if the vehicle is under warranty there was never a question about fixing it. Hopefully you have records of oil changes. If you did regular oil changes and it ran out of oil it is the responsibility of the manufacturer.
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\015\012Push comes to shove file a small claims against the dealer that sold it to you. It only cost a nominal fee but when you call the press and get them involved the publicity to the dealer will be embarrassing .Be aggressive and proactive.
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\015\012Hope this helps.
Follow the instructions for arbitration on the back of your repair invoice, look for the information in the Song Beverly act. You can go above your local dealer by getting in touch with the District factory representative, you can also get your local Bureau of Automotive Repair involved.
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\015\012A vehicle as new as a 2008 should not be running out of oil or loosing oil pressure without mechanical failure of some sort, vehicle should be covered 100% by a manufacturers warranty at least for a minimum of 3 years 36,000 miles at least... Not knowing the history of the vehicle with regards to your specific maintenance practices, as long as you serviced on a regular basis and have records and or receipts to prove it they should be obligated to repair the vehicle... Hope this helps...
Repair Help & Product Troubleshooting for Ford Escape

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